A new experience for discovering Lugano

With MyLugano, you can pay at over 470 shops, restaurants, and other businesses and receive up to 10% cashback in LVGA. In the same app, you will also find events, the Lido Card, and City services.

Support the local economy every time you pay in LVGA, the city's currency. For every purchase at participating businesses, you receive up to 10% cashback to use on your next purchases.

Everything you can do with MyLugano

Designed for those who live Lugano every day and for those discovering it for the first time, MyLugano guides you through the city's shops, restaurants, activities, and services, offering exclusive benefits and new opportunities to explore the territory and support local businesses.

Cashback

Every purchase at participating stores earns you LVGA. The more you use the app, the more you save.

Wallet

Your cards, your LVGA, tickets, and other digital currencies always with you, in one secure place.

Access events

Find out what's happening in the city and buy tickets directly from the app.

services

Get quick access to useful information and tools to help you make the most of city life.

Send and receive

Exchange LVGA with your contacts in an instant, with no fees.

Direct line to the city

Send requests and notifications to the City directly from the app.

Services

Everything in one app connected to the city.

Partner businesses

Discover local shops, restaurants, and activities where you can use your LVGA and earn cashback.

Digital Lido card

Access the Lido directly from the app with your digital card, always available on your phone.

Chat with Lugano experts

Have a question about the city? Local experts answer you via chat in real time.

Reports

Report issues, service disruptions, or city situations in seconds, directly from the app.

Real-time parking availability

Check parking availability in real time and find a free spot instantly.

Support

Find answers, assistance, and dedicated support to experience Lugano quickly and easily.

Wallet

Smart, integrated, and always
at your fingertips

A city wallet designed to simplify your daily life. Store your cards, manage your LVGA, and pay in seconds, all in one digital space.

Learn more

Signing up is easy

Choose the right profile for you

Download the app for free, choose your profile

Base

5%
Cashback

Register with your email. Start paying and earning LVGA right away.

  • Top up LVGA
  • Payments
  • Events and services

Verified

10%
Cashback

Verify your identity to unlock higher cashback and extra features.

  • All the benefits of a Basic profile
  • 10% cashback
  • Higher wallet limits

Plus

10%
Cashback

The complete profile with the ability to transfer LVGA to other users.

  • All the benefits of a Verified profile
  • LVGA transfers
  • Maximum wallet limits

The network in numbers

An increasingly connected city

MyLugano is a social and digital project that is growing every
day, bringing people, local businesses, and city services closer together.

64k+

Users

More than 64.000 residents, workers, and visitors are already using MyLugano to experience and explore the city.

470+

Participating businesses

Shops, restaurants, and events where you can pay in LVGA and save up to 10%.

‍

15k

Monthly transactions

Commission-free payments processed every month on Swissledger, the city's blockchain.

Community

What MyLugano users are saying

I use MyLugano every day for lunch at cafes and whenever I can for larger purchases too. For example, I bought a bike helmet and a fitness tracker. MyLugano lets me earn plenty of cashback and save money. Last year, I think I saved over 400 francs! And in the process, I’m supporting local businesses.

Chloe

I use MyLugano to discover new shops in the city, purchase goods and services, and at the same time, receive cashback that encourages me to spend even more using this innovative payment method. With its LVGA, Lugano creates a virtuous cycle!

Vito

Admission and cashback at the Lugano indoor pool!

I feel lighter than ever in the water, especially considering I'm expecting a baby girl 🤰✨

Chiara

Whether for breakfast, lunch, brunch, happy hour, or dinner, we are your pleasant companion. We are even here for your shopping needs. With our map and new features, you have a reliable tool to discover new places, stay in control of the city—from activities and events to parking—and engage with it directly.

Dario

Cappuccino and a pastry at my favorite cafe in Lugano. I still prefer cash, but when I'm short, I use MyLugano. It's convenient and I even save a little money.

Claude

I use the MyLugano app regularly for my shopping. It’s a system that works and also benefits local businesses :-)

Anna